Store Policy

Customer Care

Thank you for visiting our website. We would like to you to have a great experience while here. If you have any questions or feedback please direct all enquiries by email to sophialyonsart@gmail.com. We will reply promptly. Before making a purchase please be sure to read our Shipping and Refunds information and continue to read our Shop Policies below. To see replies of Frequently Asked Questions, please go to our FAQ page.​

Terms & Conditions

By using this site and for any purchase made, you agree to the following Terms & Conditions.

 

www.sophialyonsart.com reserves the right to make changes to these Terms & Conditions at any time and we invite you revisit this page when using the site. We reserve the right to remove content on the site.

COPYRIGHT AND RESTRICTIONS OF USE 

 

You are not permitted to reproduce the documents, images, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

 

Sophia Lyons expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited. 

 

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Reproduction. - All copyright of any work purchased from the Artist is retained by the Artist. You may not produce any image of the Artwork at any time to publish or submit for publication or reproduction any image of the Artwork to any third party, including any internet website for any purpose. 

PRIVACY POLICY - Please see our Privacy Policy in the section below.

Privacy & Safety

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with your site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How are cookies used and other tracking tools?

 

www.sophialyonsart.com has not added any other cookies to obligatory WIX platform essential and functional cookies. If you would like to have more information about the use of cookies this site maybe helpful. https://allaboutcookies.org 

 

Third parties such as Google Analytics or other applications may have their own policies regarding how they collect and store information.

 

 

How can you withdraw your consent?

 

If you don’t want us to process your data anymore, please contact us please email to: sophialyonsart@gmail.com

 

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sophialyonsart@gmail.com

 

Payment Methods

- Secure WIX Site Payments

- Credit / Debit Cards 
- PAYPAL - Coming Soon